Shipping Policy

What are the Shipping Times?

Shipping times are based on Canada Post shipping times. I use regular mail not express services.

Within Canada:

  • Local mail: 2 business days
  • Within Ontario: 3 business days
  • Nationally: 4 business days


  • 4-6 Business days


  • 4-7 business days

**Please note this shipping times may vary and depend on Canada post- they are just an estimate. 


Will my parcel have tracking?

Tracking is only included with embroidery pieces. I do not have tracking for postcards, stickers, and notebooks (as of now) in order to reduce shipping fees.

However, if you order these items with an embroidery hoop- yes you will get a tracking code. 



If your packaged arrives and there is a problem please reach out to me within 24 hours at or through my contact page. 

If there are damages please email photos so I can assess the issue. 

Refunds will only be granted on an individual basis and in extreme cases. 

For exchanges; If the item is faulty/incorrect it will need to be returned in it's unused original condition before an exchange can be made.

There are no exchanges, refunds, returns if you change your mind.